Privacy Policy

Belshifa takes your privacy seriously. We’ve made our policy as clear as possible so you can rest assured we protect your information.

All use of the App, the Services, and/or related websites and subdomains (collectively, the “App”) owned and operated by Belshifa. (“Belshifa”, “we” or “us”) by you on behalf of yourself and/or the Patient is subject to the following privacy policy and our Terms of Use, all of which are deemed a part of and included within these terms and conditions (collectively, the “Terms”). By using the App you are acknowledging that you have read, understand, and agree to be bound by the Terms. Capitalized terms not defined herein shall assume the meanings ascribed to such terms in the Terms of Use.

Belshifa reserves the right to change, modify, add or remove portions of the Terms at any time for any reason. Such changes shall be effective immediately upon posting. You acknowledge by accessing the App after we have posted changes to the Terms that you are agreeing to the Terms as modified.

What Data We Collect:

We collect information such as your name, mobile number, email address, delivery address, image of the prescription, credit card information and any other personally-identifiable information required to fulfill and deliver an order placed through the App (“Personal Information”).

We may also collect certain non-personally identifiable information, such as the number and frequency of users of the App, device IDs, location data, and other information relating to user interaction with the App. We may use such data to record and analyze usage information and otherwise to improve the App. We may also share such non-personally identifying information with our related entities, affiliates, contractors, licensees, agents and partners.

Use of your Personal Information:

Belshifa shares Personal Information with the Licensed Pharmacies in order to fulfill and deliver orders placed through the App. The Licensed Pharmacies use Personal Information submitted by Belshifa in accordance with the policies and procedures of each such Licensed Pharmacy and Drivers, and such use of Personal Information by the Licensed Pharmacies may not be under the control of Belshifa. Belshifa hereby disclaims any and all liability for any type of damages including, but not limited to, indirect, incidental, consequential or special damages, or losses of expenses, for the actions and customer information practices of any of the Licensed Pharmacies.

We do not sell, rent, loan, or lease any Personal Information. We may disclose Personal Information to the government or private parties in connection with a lawsuit, subpoena, investigation, regulatory examination or similar proceedings. We may also disclose Personal Information where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms, to verify or enforce compliance with the policies governing the App and applicable laws, or as otherwise required or permitted by law or consistent with legal requirements. Additionally, in the event we go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, or a transfer of any type of our assets to another company, Personal Information may be among the assets transferred. You acknowledge that such transfers may occur and are permitted by the Terms.

Belshifa may use “cookies” to customize the content and offerings on our website, accessible at (the “Website”) and to help you navigate the Website. If you choose to provide information to us through the Website, this information may be linked to the data stored in the cookies. You may configure your mobile device or browser to accept or reject cookies.

Personal Information may be stored locally on your mobile device and may be transmitted across our servers. The transmission of information over wireless and wired networks is not inherently secure. We encrypt data transmitted through the App to help protect the Personal Information. Belshifa representatives, agents or employees allowed to access Personal Information are those who are authorized by Belshifa to do so and/or access such Personal Information in order to ensure that the orders placed through the App are transmitted to a Licensed Pharmacy and Drivers, and filled and delivered to you in a timely and efficient manner.

Email Use:

We will use your email address to communicate with you either for information/notification purposes, or to communicate offers to you that we think may be of interest. We will never send personal, financial, or health related information to or about you through email.

Accessing your Personal Information:

You can access and modify the information you provided us through your account. If you completely delete all such information, then your account will become deactivated and you will not be able to access our services. If you would like us to delete Personal Information about you from our system, please contact us with a request that we delete your Personal Information from our database. We will use reasonable efforts to honor your request; however, we may retain an archived copy of your information as required by law and/or for record keeping purposes.

Security of your Personal Information:

We employ administrative, physical and electronic measures designed to protect your information from unauthorized access, however, despite these efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. In the event that your Personal Information is compromised as a result of a breach of security, we will promptly notify you if your Personal Information has been compromised, as required by applicable law.

Children’s Privacy:

Only persons 18 years of age or older are permitted to use the App. The App is not directed toward children under 18 years of age nor does Belshifa knowingly collect Personal Information from children under 18 years of age unless Personal Information is provided by the parents or guardians of such children. If you are under 18, please do not use the App and do not submit any personally identifiable information to Belshifa.

Privacy Policy Changes:

We reserve the right to change or revise our Privacy Policy from time to time without prior notice. If we change or revise our privacy policy, we will post the changed or revised Privacy Policy on our Platform, along with the date the Privacy Policy was last changed or revised. Changes are effective immediately, and your continued use of our Platform and Services constitutes your acceptance of the terms of the Privacy Policy as posted.

If you register to use the App with a valid email address, we may notify you by email of significant changes or revisions to our Privacy Policy. If you do not provide or maintain a valid email address, we may not be able to provide you with notifications of changes or revisions to the Privacy Policy.

Please be assured that we take your concerns about privacy quite seriously. If you have any questions about our Privacy Policy, please e-mail us at

[email protected]

Download now Belshifa is a free service that facilitate communication between patients and their nearest pharmacies. This process helps all patients to get their right medication faster instead of seeking all nearby pharmacies. Our target is to use the new technologies to give more values to Egyptian community in terms of comfort and security.

App Store Google Play